Privacy Policy

Commitment to your Privacy

This site is owned and operated by loveyourcoat.ca. Your privacy on the Internet is of the outmost importance to us. At loveyourcoat.ca we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

Information loveyourcoat.ca Gathers and Tracks

loveyourcoat.ca gathers two types of information about users:
1. Information that users submit through our “quote form” which includes name, email, phone number, street address, city, province, postal code, attached photos, designer name, colour, general questions regarding the leather and any additional comments they may provide. These are voluntary submissions to receive a price estimate and general information about our services.
2. Information that users submit through our “Review request form” which includes name, email, city, postal code, star rating, the actual review, and whether they would like to be enrolled in our specials newsletter. We assure all customers who submit a review that their email and postal code will never be shared or sold to any 3rd party companies or individuals unless required by law. Subscribers will never receive any spam and will have the option to unsubscribe any time.

Use of Information

loveyourcoat.ca uses any information voluntarily given by our users to enhance their experience on our web site, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
loveyourcoat.ca creates aggregate reports on user demographics and general company information. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs.

Loveyourcoat.ca may choose to communicate with website users who have provided their contact details on our website via any or all of the following methods: email, SMS, phone calls, and/or mail.

Sharing of the Information

loveyourcoat.ca uses the above-described information to tailor our content to suit your needs and help our advertisers better understand our audience’s demographics.
We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

Voluntary customer reviews will be shared on the web so that others can benefit from customer provided experience. However, personal data is never shared and is kept confidential.

Security

loveyourcoat.ca operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

Opt-out Policy

We give users options wherever necessary and practical. Such choices include:
1. Opting not to register to receive any promotional emails from us.
2. Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

Your Consent

By using this site, you consent to the collection and use of this information by loveyourcoat.ca. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.